Legal

PRIVACY NOTICE

(HLB PRIEGO CASTRO ARCOS) with registered address at Circunvalación Oriente #132, Colonia Jardines del Moral, C.P. 37160, in the city of León, Guanajuato, Mexico, and in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter "The Law") and its regulations, hereby declares that it is responsible for the confidentiality, use, and protection of the personal data provided to it by any means. Personal data will be treated confidentially in order to protect and safeguard them, implementing the necessary administrative, technical, and physical security measures to prevent damage, loss, alteration, destruction, use, access, theft, and improper disclosure, as well as unauthorized processing.

HLB PRIEGO CASTRO ARCOS, in the collection and processing of Personal Data, complies with all the principles stipulated in the Law and its regulations, which are: legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility.

Personal Data

HLB PRIEGO CASTRO ARCOS may request your personal data for the following purposes:

  1. Registration.
  2. Contact and support.
  3. Service quotes.
  4. Offering and providing services.
  5. Sending and receiving information.
  6. Billing and collections.
  7. To inform you of the organization's communications.
  8. To evaluate the quality of service.

The personal data that may be requested includes, but is not limited to: name, address, email address, contact phone numbers, place and date of birth, nationality, and any other information collected, hereinafter referred to as Personal Data.

You, as the owner of the Personal Data, may freely and voluntarily determine whether you wish to provide the requested information, with the exception of the minimum information necessary to issue the corresponding invoices.

For the purposes stipulated in this privacy notice, we inform you that we may collect your Personal Data in the following ways:

  1. When you provide it to us in person.
  2. When you provide it to us via our website.
  3. When you provide it to us via email.
  4. When you provide it to us through our social media channels.
  5. When information is obtained through other sources permitted by law.

Sensitive Personal Data

In order to provide adequate service and only when strictly necessary, HLB PRIEGO CASTRO ARCOS may collect Sensitive Personal Data. HLB PRIEGO CASTRO ARCOS undertakes to process it under the strictest security measures to guarantee its confidentiality and in accordance with the provisions of the Law and its regulations.

Data Transfer

HLB PRIEGO CASTRO ARCOS may transfer your Personal Data to subsidiaries; at the request of an authority; and for the fulfillment of obligations arising from a legal relationship between the owner of the Personal Data and HLB PRIEGO CASTRO ARCOS.

Any third party to whom the aforementioned transfer is made, if applicable, must have the necessary means to protect their Personal Data and must first acknowledge that they are aware of this Privacy Notice and be bound by the terms set forth therein.

Video surveillance within our facilities.

The images obtained by the video cameras located within our facilities are for your safety and that of all our visitors and collaborators through their permanent supervision or monitoring. The images will be kept for the necessary time in accordance with our security policies and may subsequently be permanently deleted.

Our website

We inform you that on our website we use cookies, web beacons, or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The personal data we collect through these technologies will be used for statistical and marketing purposes, and to facilitate faster user access to the site.

Protection of Personal Data

The Personal Data provided to HLB PRIEGO CASTRO ARCOS will be stored in a database. The information will be properly stored, and the necessary administrative, physical, and technical security measures will be implemented to protect it, in order to prevent its loss, misuse, or alteration.

Revocation of Consent and Limitation of Use of Personal Data

You may revoke the consent you have given HLB PRIEGO CASTRO ARCOS to process your Personal Data, as well as limit its use or disclosure, by sending your request to the following address: contacto@hlbleon.com; or you can request it in writing by sending your request to the offices located at the address indicated above.

Within 20 days of receiving your request, we will respond, indicating whether it is appropriate.

ARCO Rights

It is important to inform you that regarding Personal Data Protection, you may exercise your rights of access, rectification, cancellation, and objection (hereinafter ARCO Rights) in accordance with the following:

  • Access: You may request to be notified if HLB PRIEGO CASTRO ARCOS holds your personal data.
  • Rectification: You may request that any of your data be corrected if we have recorded any errors.
  • Cancellation: You may request that we cancel or delete your data provided there is a justifiable cause and you have no outstanding obligation to comply with HLB PRIEGO CASTRO ARCOS.
  • Objection: If you have no relationship or legal obligation with us, you may exercise this right and not share any data.

If you wish to exercise your ARCO Rights, you may do so by emailing contacto@hlbleon.com; or you may request it in writing by sending your request to the offices located at the address indicated above.

The request must contain and be accompanied by the following:

The name of the data subject and address or means of communicating the response to your request.

Documents proving the identity or legal representation of the data subject.

A clear and precise description of the personal data for which you seek to exercise your ARCO Rights.

Any other element or document that facilitates locating the personal data.

Indicate the reasons why your personal data should be updated, corrected, or deleted and provide the documentation that supports your request.

After receiving your request, HLB PRIEGO CASTRO ARCOS will notify you of the decision made within a maximum period of 20 days. If appropriate, it will become effective within 15 days from the date on which the response is communicated.

The aforementioned deadlines may be extended only once for an equal period, provided the circumstances of the case justify it.

Please note that we will not be able to respond to your request or conclude the processing of your Personal Data immediately in all cases. We may be required to continue processing your Personal Data due to legal obligations, especially in cases specified by the Federal Labor Law, the Social Security Law, and any other applicable law. Therefore, your Personal Data may only be deleted once the statute of limitations established in said regulations has expired.

Modifications to the Privacy Notice

HLB PRIEGO CASTRO ARCOS reserves the right to modify or update this Privacy Notice in the future due to new legal requirements, updates to our privacy practices, or for other reasons.

In any case, any modifications to this Notice will be made known to you through the website, by email, or by any other appropriate means.

Consent

As the owner of Personal Data, you declare that you have read and agree to this Privacy Notice, and that you understand the purpose of the collection and processing of your personal data, as well as the procedure for exercising your ARCO Rights.

Likewise, by providing personal data, whether online, via email, telephone, or in person, you give your consent to the contents of this Privacy Notice.